The RS office is a resource for Residents of IL. The office:
- Informs Residents as to what is available to assist them to live independently;
- Monitors Residents in IL who require special assistance;
- Assists Residents in transitioning from IL to AL and/or the HCC;
- Monitors and assists Residents returning from the hospital or HCC to ensure a smooth transition;
- Is the liaison for Residents and family members regarding Resident needs;
- Offers notary services by appointment;
- Is a resource for the following issues:
| 7 Dimensions of Health and Wellness | Caregiving Issues |
| Companion Services | Consumer Issues |
| Counseling | Dementia |
| Funeral Planning | Hospice |
| Medical Equipment | Pet Census |
| TRICARE |