The monthly maintenance fee, parking fees, and emergency response pendant fees are pre-billed every month according to the schedule of fees. Most other ancillary charges are billed in arrears to the Resident. Residents may remit payment of charges with a personal check or arrange an automatic bank debit (ACH) by filling out a form and submitting it to the Finance office. Residents may also mail checks to the Finance office at Army Residence Community, Finance Office, 10000 Rhineland Drive, San Antonio, Texas, 78239. There are 2 payment lock-boxes for Resident payments on campus: one located inside the High Rise mail room and the other outside the Finance Office at Lakeside Landing. Credit card payments are not accepted.
If you have a question about billing, you can go to the Finance department during walk-in hours or submit an inquiry in WorxHub and “click” on the “Finance” icon and fill in the request form. Paper inquiry forms are also available at the High Rise and Lakeside Landing front desks.