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The Eagle

April 9, 2026

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Dining Services

8

Special Meals/Events
Resident Satisfaction
Extended Absence Dining Credit
Dress Code
Dining Venues
Dietitian
Catering
Alcoholic Beverages

Facilities

8

Work Order Requests
Preventive Maintenance
Maintenance and Repairs
Keys
Emergency Preparedness Plan
Emergency Power
On-Call Emergency Maintenance
Accessibility Accomodations

Finance

1

Billing

Health Care Center

14

Respite Care
Transferring Between Levels of Care
Special Diets
Social Work
Skilled Nursing
Rehabilitation
Power of Attorney
Physical Therapy
Ombudsman
Hospice/Palliative Care
Funeral Planning/Memorial Services
Family Council
Assisted Living
Advanced Directives

Housekeeping

11

Trash/Recycling
Storage Units
Pet Park
Pest Control
Move-In Services
Laundry/Dry Cleaning
Housekeeping Services
Guest Rooms
Grounds Maintenance
Garden Plots
Additional Services

Human Resources

3

Tipping/Gifts to Employees
Employee Solicitation
Employee Moonlighting

Information Services and Technology

4

Telephone Service
Other Services
IST Service Requests
Cable TV/Internet Services

Business Development/Marketing

3

Media Content
Marketing and Sales
Design Studio

Resident Services

19

Vehicle Control
Transportation Services
Transitioning to Other Levels of Care
Transitional and Support Services
Resident/Family Liaison
Security
Salon Services
Returning to Independent Living From The Hospital or The Health Care Center
Directives
Pets
Personal Information Update Sheets
Motorized Carts
Guests
Golf Carts
Funeral Planning
Front Desk
Fitness
Administrative Office
Activities

Amenities

20

Heritage Exercise Studio
Resident Lounge
Theater
Tennis Court
Putting Green
Pool
Pickleball Courts
Library
Lakeside Clinics
Hero’s Hall
Hobby Shop
Grandview
Fitness Center
Conference Rooms
Computer Center/Club
Cheever Chapel
Card Room
Car Wash Station/Air Station
Eagle Auditorium
Activities Room

Community Information

41

Appendix

12

Appendix L – Hours of Operation
Appendix K – Transportation
Appendix J – Phone Directory
Appendix I – Recycling Information
Appendix H – Current Fee Schedule
Appendix G – Preventive Maintenance
Appendix F – Dining Hours
Appendix E – Dining Dollars
Appendix D- Cable Remote Sheet
Appendix C – Cable Services Set-Up
Appendix B – Resident Portal
Appendix A – WorxHub

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Amenities

Heritage Exercise Studio
Resident Lounge
Theater
Tennis Court
Putting Green
Pool
Pickleball Courts
Library
Lakeside Clinics
Hero’s Hall
Hobby Shop
Grandview
Fitness Center
Conference Rooms
Computer Center/Club
Cheever Chapel
Card Room
Car Wash Station/Air Station
Eagle Auditorium
Activities Room

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San Antonio, Texas 78239-3098

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Marketing: 210-646-5315

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